BUY
Returns, Refunds, and Exchange Policy
Terms & Conditions
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase. We are unable to accept Firearms and Ammunition for returns. If there is any manufacturing defect with a firearm please email us directly, and we will speak with the manufacturer/distributor about repairs or replacement.
Please email info@good2gofirearms.com to request a refund and we will contact you back. Please include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
NO FIREARMS OR AMMUNITION ARE ELIGIBLE FOR RETURN due to liability issues. The only exception to this is if we have made a mistake and shipped out the wrong item. If you have accepted the transfer on a firearm (already completed the background check paperwork at your local FFL dealer) and after you have received the transfer discover that you received the wrong gun you will not be eligible for a return, no exceptions.
WE DO NOT REFUND OR REIMBURSE YOUR FFL TRANSFER FEE UNDER ANY CIRCUMSTANCE. PLEASE THROUGHOULY INSPECT YOUR GUN BEFORE COMPLETING THE BACKGROUND CHECK PAPERWORK AT YOUR LOCAL GUN SHOP. All of our firearms (unless otherwise indicated) are brand new in-box sold to us in that condition by our suppliers.
If you receive a firearm that is seemingly damaged or defective you must contact us IMMEDIATELY via phone or email before completing the transfer paperwork and we will determine the best course of action for your particular situation is (we will either take gun back and replace it with one from our stock or coordinate with the firearm manufacturer to get the item repaired or replaced at no additional cost to the customer).
Items cannot be returned if they are opened unless packaging is undamaged. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Cancellation Fee
8% fee will be deducted from the refund for all cancelled orders whether or not it has already shipped (to cover credit card fees we incur). Again, there are NO EXCEPTIONS, unless it is an error on our end. No credit card fees are charged to customers for fully completed orders.
Restocking Fee
All items are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order or the return shipping.
Price Matching, Price Adjustments and Price Guarantee
We will match competitors "shipped price" under most circumstances if we still make money on the item, at our discretion. We will NOT match prices on any Firearm Auction sites including but not limited to: Armslist, Backpage, Craigslist, Gunbroker, Gunsamerica, etc. Also any price match request must be requested BEFORE THE ORDER IS PLACED. Not all items are subject to price match.
We will only price match competitors that have the item currently in-stock. We match the competitor's total "shipped" price to your zip code, which is item cost + shipping. Again, please note, price match MUST be requested.
Price adjustments: The prices on the items on our website change several times per day. We do this in an attempt to constantly have some of the best prices online. The online firearm marketplace has extremely volatile price fluctiations due to the nature of how most online firearms retailers run their websites. If a price changes to a lower price on our website, after you have purchased, we will refund you the money for difference only if your order has not yet shipped. If your item has shipped, but not yet been delivered, we will give you the difference amount as a "Good2Go Firearms" credit (gift card) with us. Once an item is delivered, no price adjustments or credits in any form will be granted.
Price Guarantee: We do NOT have a 30 day price guarantee like some big box retail stores do.
We appreciate your business and will certainly do our best to provide the best price and most importantly excellent customer service.
Phone Orders
All phone orders are subject to these terms and conditions of the sale. Any order placed over the phone and our website are subject to these aforementioned terms and conditions. If you called in your order over the phone, be sure you have read our Terms & Conditions and Returns & Shipping policies before calling to place an order.
*Disclosure: Any and/or all things on this website are subject to change at anytime